Privacy and Cookies
lyndaphoenix.digital sees the new General Data Protection Regulation, known as GDPR, as an opportunity for you to have more control over how your data is used. The changes will help to better protect your personal data and will allow you to access the information on file faster and more effectively.
We are strongly committed to protecting personal data and will ensure your information is confidential. This privacy statement describes why and how we collect and use personal data, and provides information about your individual rights. This applies to personal data provided to us, both by you or by others. We may use the personal data provided to us for any of the purposes described in this privacy statement, as contractually agreed, or as stated at the point of collection.
Personal data is any information relating to you. lyndaphoenix.digital collects and processes personal data for two reasons, as part of a contractual relationship, or to keep you informed on events, reports, and announcements. When collecting and using your personal data, our policy is to be transparent about why and how we process that data.
Types of data we collect and process
We collect information in cases where there is a contractual relationship to deliver a programme of work, and we need to process personal data to comply with our obligations under the contract. Additionally, information is collected when we are asked to provide a proposal for work which may include email addresses.
We collect personal data which includes email addresses, job titles and other information in order to keep people informed of news about our events, resources, and services, as well as to ensure our records are right, which will involve verifying every now and then that you are happy for us to continue to store your information.
For visits on our website, lyndaphoenix.digital, we use a third-party service, Google Analytics, to collect standard internet log information and visitor patterns. We do this to find out the number of visitors to the various parts of the site, for example, however, this information is processed in a way which does not identify anyone. Neither lyndaphoenix.digital or Google collects any information related to the identity of those visiting our website.
We ensure the security of all the personal data that we have on record through the use of secure systems hosted in the European Union.
We have a framework of policies, procedures, and training in place which addresses data protection, confidentiality, security and regular review of the measures we employ to keep data secure.
Data controller and contact information
Please contact the data controller for lyndaphoenix.digital, if you have any questions about this privacy statement including how and why we process personal data:
The introduction of GDPR ensures that it is the responsibility of lyndaphoenix.digital as a data controller to enable you to have access and control over your personal data.
If you wish to see full details of the information we have on file, you can make an access request under the General Data Protection Regulations to firstname.lastname@example.org.
To update personal data we are holding or to withdraw consent, you may email us at email@example.com, and we will promptly amend any information found to be incorrect, or remove any personal information from our system.
At lyndaphoenix.digital, ensuring your personal data is kept secure is seen as an ongoing responsibility, therefore we will keep this privacy statement under regular review. This privacy statement was last updated on 27 February 2020.
If you are unhappy about our use of your personal data, please send us an email with the details of your complaint to firstname.lastname@example.org, and we will respond promptly. You also have the right to lodge a complaint with the Information Commissioner’s Office. For further information on your rights and how to complain to the ICO, please visit the ICO website.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The Cookies we set:
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Surveys related cookies
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram and LinkedIn will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
If there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information you can email us at email@example.com.